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About Us
Dear friends, in order to have more pleasant cooperation, please take a few minutes to read the following points in detail:
1. All the products with watermarks in our store are taken in kind. What you see is what you get. The real thing and the picture are basically the same. You get what you pay for. The quality is guaranteed. Please feel free to buy.
2. Returns and exchanges: Since the photos were taken in a studio, the colors may be different from the pictures. There may be slight differences in the pictures due to the resolution, monitor, graphics card, etc. of each computer. This is normal! If the product packaging bag is damaged and affects secondary sales, it will not be returned or exchanged.
3. Color difference problem: Due to everyone's vision and display problems, there will be a certain color difference between the actual product and the picture. Just like our usual photography, the picture is relatively bright, but the real thing is dark, so customers who care about color difference should be careful. Think about it before shooting.
4. Evaluation question: Evaluation: I attach great importance to the evaluation of every buyer and strive to achieve perfect service. If you feel dissatisfied after receiving the product, please do not rush to evaluate it and contact the store owner quickly for details. We will definitely give you a proper solution. Please also give us a sincere evaluation after solving the problem for you.
5. Quality issues: There will be a special department for packing before shipment. There should be no quality issues, but it cannot be 100%. There are no watermarked pictures. The products are basically high imitations. If they are different from the original products, please contact us. I'm sorry I can't accommodate you. If the product does have its own defects, please contact us in time within 48 hours of receipt, and we will definitely solve it for you.
A. The buyer is responsible for the return postage for returns and exchanges due to non-quality issues.
B. When returning or exchanging goods, please ensure that the packaging is the same as the original, so that it will not affect the next sale, packaging bags, etc.
C. When receiving the goods, please sign for it yourself, and sign in front of the delivery personnel to check that the goods are not damaged. If someone else signs for the goods on your behalf or the goods are found to be damaged after signing for them directly, our store has the right not to accept your exchange or return. Deal with it~!
Therefore, our store is not responsible for anything that is not a quality problem. If you return the goods without our permission, the buyer will be responsible for any losses incurred.
6. Size issue: Each item has detailed measurements. Each person has a different measurement method. A 2 cm to 4 cm error is normal. If you later blame the seller for the wrong recommended size, I'm sorry, we do not accept returns for this reason.
7. Express delivery problems: The express delivery companies our store cooperates with usually arrive at normal times. Sometimes they will be delayed by one or two days under special circumstances. Especially in case of bad weather and legal holidays, there will be delays. Due to different express delivery times in various places, there may be no delivery on weekends. In addition, the quality of the salesmen at each outlet of the express company is also different. There may be some unexpected factors such as bad attitude of the salesperson at some outlets or damaged packages, etc. that the seller cannot predict. . In short, if you have any unhappiness, please contact us and we will actively communicate with the express company to resolve it.
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