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【Kind tips】

Missing (the quantity is insufficient when receiving the goods, and there is no indication that it has not been sent): 1. For goods below 300 yuan, please check the quantity with the transportation company personnel in person when receiving the goods. If there is anything missing, please have the transportation company personnel sign to confirm, and we will Find the shipping company to pay compensation and make up for your missing parts.

2, For goods above 300 yuan, please inform us of your missing quantity within 24 hours after signing for it. We will cooperate with you to verify the quantity and try our best to help you solve the problem. If you fail to count or inform us of the missing quantity within 24 hours, it will be deemed that the quantity is correct.
In addition, because the daily shipment volume is very large, each item may be shipped out at any time. If the shipment is insufficient due to insufficient inventory, we will refund you or ship it together with the next order, but no more Separate reissue.
PackageDamage: We are obliged to make every effort to assist customers to solve this problem. Please be sure to check the quantity and appearance of the goods with the courier (this is your right). If the quantity or appearance is incorrect, If it is damaged, please ask the courier to sign for confirmation.
Problem 1. The courier staff refused to open and inspect together.
Solution: Take the courier order after signing for it, and return it to the courier after checking it.
Problem 2. The courier staff refused to sign to confirm the missing quantity.
Solution: Just write down his phone number and name

product quality:All products will be inspected multiple times during production, after production, and before dispatch. They will be shipped only if they are fully qualified. However, wholesale is not retail. If you have any questions, please contact our company as soon as possible.

Regarding returns and exchanges:Return Conditions--The quality problem of the product itself causes the product itself to lack the functions it should have or does not meet normal standards., if the unused product does not affect secondary sales, you can apply to exchange the product for a product of equal value. The transfer or return of goods should be applied within 24 hours from the time of receipt and signing of the order, and should be sent back within 24 hours from the time of application. The time is based on the scanning time of the buyer's shipping logistics document/express delivery document. If it expires, the company will We do not have the right to handle returns or exchanges.For other reasons such as poor sales, not as good as expected... and other reasons that are not quality problems of the product itself, we will not provide returns or exchanges.

Pictures and actual objects:Product pictures can more truly reflect the actual product itself, but factors such as lighting, shooting level, etc. may cause slight differences between the pictures and the actual product. Due to market changes and other factors, the factory may adjust the color and packaging method of the product and outer packaging, please refer to the actual situation.
other:Our cooperative courier is ZTO Express, please let us know if it is not available.

Shipping is done by a third-party logistics/express company and is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangements, traffic conditions, etc. The transportation time estimated by us and you is for reference only.

If you have any questions, please contact our company in time, we will give you a satisfactory answer!

about Us:

Company name: Yiwu Ruiao Wholesale Mall