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Shop announcement |
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| important Notice The prices on the product pages are all bare prices excluding tax points~ This store supports Cape tickets and value-added tickets If you need invoicing details, please support customer service If you are satisfied with our service, please give us a five-star rating! ~ |
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1Use when you spend 5 yuan |
5Use over 100 yuan |
20Use over 599 yuan |
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After-sales customer service |
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Business hoursAM：9:00-PM：24:00 Please contact Liangdeng customer service for consultation |
Factory direct sales, large quantities of stock available. Order in the morning and ship on the same day. Yiwu local order 500 rolls can be delivered to your door. 500 rolls in Jiangsu, Zhejiang and Shanghai are free of delivery. Except for remote areas and Jiangsu, Zhejiang and Shanghai, 500 rolls include logistics. Xinjiang, Tibet, Qinghai, Ningxia, Gansu, Inner Mongolia, Hainan and other places do not participate in free shipping activities. Please pay attention when placing an order
Product name: Anti-mildew tape Single opp bag packaging
Product size: 3.2*38cm 3.2*22cm
Product color: white, brown, gray, beige, solid color, pink, solid color, green, solid color, blue
Packing quantity: 38cm50/cps 22cm100/cpsFree shipping for 10 boxes in Jiangsu, Zhejiang and Shanghai
Returns and exchanges regarding quality issues
1. If you find any quality problems with the product within 15 days after receiving the goods (based on the date of receipt of the waybill), please contact the after-sales customer service in time. No overdue applications will be accepted. The packaging of the problematic products must be intact (please bring your own packaging, and do not directly paste or write on the original product box). If the cumulative return exceeds five kilograms, the return freight will be borne by our company. Please return a total of 5-10 kilograms by ordinary logistics, and the freight will be borne by our company. We will not send expensive Debang, Jiaji, or Tiandi Huayu logistics. If you violate the regulations, you will be responsible for the freight.
2. Please communicate with the after-sales customer service before returning the product, and please cooperate in filling out the after-sales service form so that your return can be tracked and processed in a timely manner.
3. We will try our best to meet the customer's requirements for product color or style, but we cannot guarantee it. No returns or exchanges will be made if the color or style does not match.
4. For goods damaged during transportation, we consider that it is very troublesome for customers to directly ask the logistics company for compensation, so our company will bear all the responsibilities, but it should be raised within 3 days after receipt and registered in the after-sales service form within 3 days. If the damage during transportation is not raised within 3 days after receipt, it is assumed that the goods have been received intact.
5. For products that are not sold by our company and are sent to our company, we reserve the right not to process all returns or exchanges and the freight will be borne by the customer, and the goods will be returned directly to the customer.
6. The following conditions are not eligible for return or exchange:
A. The returned product packaging is damaged or incomplete, and product accessories or related information are missing;
B Unauthorized repairs or modifications;
C is not used or stored according to normal methods;
D. Goods that have exceeded the service period after sale.
E Seasonal products will not be returned after the expiry date (such as fans in summer and thermal patches in winter).
7. After-sales service is the company's basic service. We are willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and handle it as much as possible in accordance with the above regulations of the company to avoid affecting your after-sales service.
8. Regarding the above, the handling of damaged and quality-problem products, if the weight does not exceed five kilograms, if the customer wants to return it, the freight will be borne by the customer.
Because many of them are new to Alibaba and are not familiar with the process, after a period of summary and feedback from all employees, we have listed some solutions to common problems. Of course, there are many deficiencies. Welcome to make suggestions! Your little suggestions will be valuable experience in our growth process!
1: Regarding the minimum batch size, is mixed batch supported? Is there any limit on the amount? How to calculate shipping cost?
All products can be ordered in the above minimum order quantity, with no limit on the amount! Mixed batches are supported! Alipay transactions are supported!
We have clearly stated the weight of each product. The shipping system will automatically calculate the cost when you place an order. There may be a slight error. If you have any questions, please contact customer service in time.
2: Are they shipped randomly when shipped? Can I choose the style?
Regarding the style and color issues, mixed styles are sent by default when ordering goods. Friends who have special requirements can leave a note on the style or color (when taking photos together, there is a column where you can make notes and write down the item number and style, such as: Y1: black ), we will try our best to match it for you as required, but it is inevitable that there will be a shortage. I hope you can tolerate it. Please write a note for large items, and small items will be sent randomly. Colors and styles are sent randomly, but you can write a note and we will try our best to match it as you write. If there is any missing color or money, we will send it to you immediately. Please forgive me! There is a column for notes when taking photos together.
3: Customers who need to check items and view orders, please send your Alibaba account to customer service for easy order checking. The Alibaba account is the login account in the upper left corner of the Alibaba page.
4: How long will it take to arrive?
It usually takes 1-2 days to arrive in Jiangsu, Zhejiang and Shanghai, 2-3 days to Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing and Tianjin, 3-5 days to other areas, 4-7 days to remote areas, and 3-7 days for logistics outside the province!
5: When will the goods be shipped?
About delivery: Express delivery will be collected at 6 pm. Orders placed on the same day will generally be shipped the next day or the day after tomorrow. Because there are still many orders to be queued, and many customers need to retake photos and change addresses, so we will sort them out before sending them! We will arrange delivery as soon as possible! I hope everyone can understand! The express delivery company we cooperate with is Tiantian Express, please log inhttp://www.ttkdex.com/Inquire.
6: How to check the order number and transaction records?
Please log in to your Alibaba account first, then click Assistant
Then select Transaction History to view it.
Order number location:
Returns and exchanges regarding quality issues
1. If you find any quality problems with the product within 15 days after receiving the goods (based on the date of receipt of the waybill), please contact the after-sales customer service in time. No overdue applications will be accepted. The packaging of the problematic products must be intact (please bring your own packaging, and do not directly paste or write on the original product box). If the cumulative return exceeds five kilograms, the return freight will be borne by our company. Please return a total of 5-10 kilograms by ordinary logistics, and the freight will be borne by our company. We will not send expensive Debang, Jiaji, or Tiandi Huayu logistics. If you violate the regulations, you will be responsible for the freight.
2. Please communicate with the after-sales customer service before returning the product, and please cooperate in filling out the after-sales service form so that your return can be tracked and processed in a timely manner.
3. We will try our best to meet the customer's requirements for product color or style, but we cannot guarantee it. No returns or exchanges will be made if the color or style does not match.
4. For goods damaged during transportation, we consider that it is very troublesome for customers to directly ask the logistics company for compensation, so our company will bear all the responsibilities, but it should be raised within 3 days after receipt and registered in the after-sales service form within 3 days. If the damage during transportation is not raised within 3 days after receipt, it is assumed that the goods have been received intact.
5. For products that are not sold by our company and are sent to our company, we reserve the right not to process all returns or exchanges and the freight will be borne by the customer, and the goods will be returned directly to the customer.
6. The following conditions are not eligible for return or exchange:
A. The returned product packaging is damaged or incomplete, and product accessories or related information are missing;
B Unauthorized repairs or modifications;
C is not used or stored according to normal methods;
D. Goods that have exceeded the service period after sale.
E Seasonal products will not be returned after the expiry date (such as fans in summer and thermal patches in winter).
7. After-sales service is the company's basic service. We are willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and handle it as much as possible in accordance with the above regulations of the company to avoid affecting your after-sales service.
8. Regarding the above, the handling of damaged and quality-problem products, if the weight does not exceed five kilograms, if the customer wants to return it, the freight will be borne by the customer.
Returns and exchanges regarding quality issues
1. If you find any quality problems with the product within 15 days after receiving the goods (based on the date of receipt of the waybill), please contact the after-sales customer service in time. No overdue applications will be accepted. The packaging of the problematic products must be intact (please bring your own packaging, and do not directly paste or write on the original product box). If the cumulative return exceeds five kilograms, the return freight will be borne by our company. Please return a total of 5-10 kilograms by ordinary logistics, and the freight will be borne by our company. We will not send expensive Debang, Jiaji, or Tiandi Huayu logistics. If you violate the regulations, you will be responsible for the freight.
2. Please communicate with the after-sales customer service before returning the product, and please cooperate in filling out the after-sales service form so that your return can be tracked and processed in a timely manner.
3. We will try our best to meet the customer's requirements for product color or style, but we cannot guarantee it. No returns or exchanges will be made if the color or style does not match.
4. For goods damaged during transportation, we consider that it is very troublesome for customers to directly ask the logistics company for compensation, so our company will bear all the responsibilities, but it should be raised within 3 days after receipt and registered in the after-sales service form within 3 days. If the damage during transportation is not raised within 3 days after receipt, it is assumed that the goods have been received intact.
5. For products that are not sold by our company and are sent to our company, we reserve the right not to process all returns or exchanges and the freight will be borne by the customer, and the goods will be returned directly to the customer.
6. The following conditions are not eligible for return or exchange:
A. The returned product packaging is damaged or incomplete, and product accessories or related information are missing;
B Unauthorized repairs or modifications;
C is not used or stored according to normal methods;
D. Goods that have exceeded the service period after sale.
E Seasonal products will not be returned after the expiry date (such as fans in summer and thermal patches in winter).
7. After-sales service is the company's basic service. We are willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and handle it as much as possible in accordance with the above regulations of the company to avoid affecting your after-sales service.
8. Regarding the above, the handling of damaged and quality-problem products, if the weight does not exceed five kilograms, if the customer wants to return it, the freight will be borne by the customer.
Because many of them are new to Alibaba and are not familiar with the process, after a period of summary and feedback from all employees, we have listed some solutions to common problems. Of course, there are many deficiencies. Welcome to make suggestions! Your little suggestions will be valuable experience in our growth process!
1: Regarding the minimum batch size, is mixed batch supported? Is there any limit on the amount? How to calculate shipping cost?
All products can be ordered in the above minimum order quantity, with no limit on the amount! Mixed batches are supported! Alipay transactions are supported!
We have clearly stated the weight of each product. The shipping system will automatically calculate the cost when you place an order. There may be a slight error. If you have any questions, please contact customer service in time.
2: Are they shipped randomly when shipped? Can I choose the style?
Regarding the style and color issues, mixed styles are sent by default when ordering goods. Friends who have special requirements can leave a note on the style or color (when taking photos together, there is a column where you can make notes and write down the item number and style, such as: Y1: black ), we will try our best to match it for you as required, but it is inevitable that there will be a shortage. I hope you can tolerate it. Please write a note for large items, and small items will be sent randomly. Colors and styles are sent randomly, but you can write a note and we will try our best to match it as you write. If there is any missing color or money, we will send it to you immediately. Please forgive me! There is a column for notes when taking photos together.
3: Customers who need to check items and view orders, please send your Alibaba account to customer service for easy order checking. The Alibaba account is the login account in the upper left corner of the Alibaba page.
4: How long will it take to arrive?
It usually takes 1-2 days to arrive in Jiangsu, Zhejiang and Shanghai, 2-3 days to Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing and Tianjin, 3-5 days to other areas, 4-7 days to remote areas, and 3-7 days for logistics outside the province!
5: When will the goods be shipped?
About delivery: Express delivery will be collected at 6 pm. Orders placed on the same day will generally be shipped the next day or the day after tomorrow. Because there are still many orders to be queued, and many customers need to retake photos and change addresses, so we will sort them out before sending them! We will arrange delivery as soon as possible! I hope everyone can understand! The express delivery company we cooperate with is Tiantian Express, please log inhttp://www.ttkdex.com/Inquire.
6: How to check the order number and transaction records?
Please log in to your Alibaba account first, then click Assistant
Then select Transaction History to view it.
Order number location:
Returns and exchanges regarding quality issues
1. If you find any quality problems with the product within 15 days after receiving the goods (based on the date of receipt of the waybill), please contact the after-sales customer service in time. No overdue applications will be accepted. The packaging of the problematic products must be intact (please bring your own packaging, and do not directly paste or write on the original product box). If the cumulative return exceeds five kilograms, the return freight will be borne by our company. Please return a total of 5-10 kilograms by ordinary logistics, and the freight will be borne by our company. We will not send expensive Debang, Jiaji, or Tiandi Huayu logistics. If you violate the regulations, you will be responsible for the freight.
2. Please communicate with the after-sales customer service before returning the product, and please cooperate in filling out the after-sales service form so that your return can be tracked and processed in a timely manner.
3. We will try our best to meet the customer's requirements for product color or style, but we cannot guarantee it. No returns or exchanges will be made if the color or style does not match.
4. For goods damaged during transportation, we consider that it is very troublesome for customers to directly ask the logistics company for compensation, so our company will bear all the responsibilities, but it should be raised within 3 days after receipt and registered in the after-sales service form within 3 days. If the damage during transportation is not raised within 3 days after receipt, it is assumed that the goods have been received intact.
5. For products that are not sold by our company and are sent to our company, we reserve the right not to process all returns or exchanges and the freight will be borne by the customer, and the goods will be returned directly to the customer.
6. The following conditions are not eligible for return or exchange:
A. The returned product packaging is damaged or incomplete, and product accessories or related information are missing;
B Unauthorized repairs or modifications;
C is not used or stored according to normal methods;
D. Goods that have exceeded the service period after sale.
E Seasonal products will not be returned after the expiry date (such as fans in summer and thermal patches in winter).
7. After-sales service is the company's basic service. We are willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and handle it as much as possible in accordance with the above regulations of the company to avoid affecting your after-sales service.
8. Regarding the above, the handling of damaged and quality-problem products, if the weight does not exceed five kilograms, if the customer wants to return it, the freight will be borne by the customer.
Returns and exchanges regarding quality issues
1. If you find any quality problems with the product within 15 days after receiving the goods (based on the date of receipt of the waybill), please contact the after-sales customer service in time. No overdue applications will be accepted. The packaging of the problematic products must be intact (please bring your own packaging, and do not directly paste or write on the original product box). If the cumulative return exceeds five kilograms, the return freight will be borne by our company. Please return a total of 5-10 kilograms by ordinary logistics, and the freight will be borne by our company. We will not send expensive Debang, Jiaji, or Tiandi Huayu logistics. If you violate the regulations, you will be responsible for the freight.
2. Please communicate with the after-sales customer service before returning the product, and please cooperate in filling out the after-sales service form so that your return can be tracked and processed in a timely manner.
3. We will try our best to meet the customer's requirements for product color or style, but we cannot guarantee it. No returns or exchanges will be made if the color or style does not match.
4. For goods damaged during transportation, we consider that it is very troublesome for customers to directly ask the logistics company for compensation, so our company will bear all the responsibilities, but it should be raised within 3 days after receipt and registered in the after-sales service form within 3 days. If the damage during transportation is not raised within 3 days after receipt, it is assumed that the goods have been received intact.
5. For products that are not sold by our company and are sent to our company, we reserve the right not to process all returns or exchanges and the freight will be borne by the customer, and the goods will be returned directly to the customer.
6. The following conditions are not eligible for return or exchange:
A. The returned product packaging is damaged or incomplete, and product accessories or related information are missing;
B Unauthorized repairs or modifications;
C is not used or stored according to normal methods;
D. Goods that have exceeded the service period after sale.
E Seasonal products will not be returned after the expiry date (such as fans in summer and thermal patches in winter).
7. After-sales service is the company's basic service. We are willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and handle it as much as possible in accordance with the above regulations of the company to avoid affecting your after-sales service.
8. Regarding the above, the handling of damaged and quality-problem products, if the weight does not exceed five kilograms, if the customer wants to return it, the freight will be borne by the customer.
Because many of them are new to Alibaba and are not familiar with the process, after a period of summary and feedback from all employees, we have listed some solutions to common problems. Of course, there are many deficiencies. Welcome to make suggestions! Your little suggestions will be valuable experience in our growth process!
1: Regarding the minimum batch size, is mixed batch supported? Is there any limit on the amount? How to calculate shipping cost?
All products can be ordered in the above minimum order quantity, with no limit on the amount! Mixed batches are supported! Alipay transactions are supported!
We have clearly stated the weight of each product. The shipping system will automatically calculate the cost when you place an order. There may be a slight error. If you have any questions, please contact customer service in time.
2: Are they shipped randomly when shipped? Can I choose the style?
Regarding the style and color issues, mixed styles are sent by default when ordering goods. Friends who have special requirements can leave a note on the style or color (when taking photos together, there is a column where you can make notes and write down the item number and style, such as: Y1: black ), we will try our best to match it for you as required, but it is inevitable that there will be a shortage. I hope you can tolerate it. Please write a note for large items, and small items will be sent randomly. Colors and styles are sent randomly, but you can write a note and we will try our best to match it as you write. If there is any missing color or money, we will send it to you immediately. Please forgive me! There is a column for notes when taking photos together.
3: Customers who need to check items and view orders, please send your Alibaba account to customer service for easy order checking. The Alibaba account is the login account in the upper left corner of the Alibaba page.
4: How long will it take to arrive?
It usually takes 1-2 days to arrive in Jiangsu, Zhejiang and Shanghai, 2-3 days to Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing and Tianjin, 3-5 days to other areas, 4-7 days to remote areas, and 3-7 days for logistics outside the province!
5: When will the goods be shipped?
About delivery: Express delivery will be collected at 6 pm. Orders placed on the same day will generally be shipped the next day or the day after tomorrow. Because there are still many orders to be queued, and many customers need to retake photos and change addresses, so we will sort them out before sending them! We will arrange delivery as soon as possible! I hope everyone can understand! The express delivery company we cooperate with is Tiantian Express, please log inhttp://www.ttkdex.com/Inquire.
6: How to check the order number and transaction records?
Please log in to your Alibaba account first, then click Assistant
Then select Transaction History to view it.
Order number location:
Returns and exchanges regarding quality issues
1. If you find any quality problems with the product within 15 days after receiving the goods (based on the date of receipt of the waybill), please contact the after-sales customer service in time. No overdue applications will be accepted. The packaging of the problematic products must be intact (please bring your own packaging, and do not directly paste or write on the original product box). If the cumulative return exceeds five kilograms, the return freight will be borne by our company. Please return a total of 5-10 kilograms by ordinary logistics, and the freight will be borne by our company. We will not send expensive Debang, Jiaji, or Tiandi Huayu logistics. If you violate the regulations, you will be responsible for the freight.
2. Please communicate with the after-sales customer service before returning the product, and please cooperate in filling out the after-sales service form so that your return can be tracked and processed in a timely manner.
3. We will try our best to meet the customer's requirements for product color or style, but we cannot guarantee it. No returns or exchanges will be made if the color or style does not match.
4. For goods damaged during transportation, we consider that it is very troublesome for customers to directly ask the logistics company for compensation, so our company will bear all the responsibilities, but it should be raised within 3 days after receipt and registered in the after-sales service form within 3 days. If the damage during transportation is not raised within 3 days after receipt, it is assumed that the goods have been received intact.
5. For products that are not sold by our company and are sent to our company, we reserve the right not to process all returns or exchanges and the freight will be borne by the customer, and the goods will be returned directly to the customer.
6. The following conditions are not eligible for return or exchange:
A. The returned product packaging is damaged or incomplete, and product accessories or related information are missing;
B Unauthorized repairs or modifications;
C is not used or stored according to normal methods;
D. Goods that have exceeded the service period after sale.
E Seasonal products will not be returned after the expiry date (such as fans in summer and thermal patches in winter).
7. After-sales service is the company's basic service. We are willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and handle it as much as possible in accordance with the above regulations of the company to avoid affecting your after-sales service.
8. Regarding the above, the handling of damaged and quality-problem products, if the weight does not exceed five kilograms, if the customer wants to return it, the freight will be borne by the customer.
Returns and exchanges regarding quality issues
1. If you find any quality problems with the product within 15 days after receiving the goods (based on the date of receipt of the waybill), please contact the after-sales customer service in time. No overdue applications will be accepted. The packaging of the problematic products must be intact (please bring your own packaging, and do not directly paste or write on the original product box). If the cumulative return exceeds five kilograms, the return freight will be borne by our company. Please return a total of 5-10 kilograms by ordinary logistics, and the freight will be borne by our company. We will not send expensive Debang, Jiaji, or Tiandi Huayu logistics. If you violate the regulations, you will be responsible for the freight.
2. Please communicate with the after-sales customer service before returning the product, and please cooperate in filling out the after-sales service form so that your return can be tracked and processed in a timely manner.
3. We will try our best to meet the customer's requirements for product color or style, but we cannot guarantee it. No returns or exchanges will be made if the color or style does not match.
4. For goods damaged during transportation, we consider that it is very troublesome for customers to directly ask the logistics company for compensation, so our company will bear all the responsibilities, but it should be raised within 3 days after receipt and registered in the after-sales service form within 3 days. If the damage during transportation is not raised within 3 days after receipt, it is assumed that the goods have been received intact.
5. For products that are not sold by our company and are sent to our company, we reserve the right not to process all returns or exchanges and the freight will be borne by the customer, and the goods will be returned directly to the customer.
6. The following conditions are not eligible for return or exchange:
A. The returned product packaging is damaged or incomplete, and product accessories or related information are missing;
B Unauthorized repairs or modifications;
C is not used or stored according to normal methods;
D. Goods that have exceeded the service period after sale.
E Seasonal products will not be returned after the expiry date (such as fans in summer and thermal patches in winter).
7. After-sales service is the company's basic service. We are willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and handle it as much as possible in accordance with the above regulations of the company to avoid affecting your after-sales service.
8. Regarding the above, the handling of damaged and quality-problem products, if the weight does not exceed five kilograms, if the customer wants to return it, the freight will be borne by the customer.
Because many of them are new to Alibaba and are not familiar with the process, after a period of summary and feedback from all employees, we have listed some solutions to common problems. Of course, there are many deficiencies. Welcome to make suggestions! Your little suggestions will be valuable experience in our growth process!
1: Regarding the minimum batch size, is mixed batch supported? Is there any limit on the amount? How to calculate shipping cost?
All products can be ordered in the above minimum order quantity, with no limit on the amount! Mixed batches are supported! Alipay transactions are supported!
We have clearly stated the weight of each product. The shipping system will automatically calculate the cost when you place an order. There may be a slight error. If you have any questions, please contact customer service in time.
2: Are they shipped randomly when shipped? Can I choose the style?
Regarding the style and color issues, mixed styles are sent by default when ordering goods. Friends who have special requirements can leave a note on the style or color (when taking photos together, there is a column where you can make notes and write down the item number and style, such as: Y1: black ), we will try our best to match it for you as required, but it is inevitable that there will be a shortage. I hope you can tolerate it. Please write a note for large items, and small items will be sent randomly. Colors and styles are sent randomly, but you can write a note and we will try our best to match it as you write. If there is any missing color or money, we will send it to you immediately. Please forgive me! There is a column for notes when taking photos together.
3: Customers who need to check items and view orders, please send your Alibaba account to customer service for easy order checking. The Alibaba account is the login account in the upper left corner of the Alibaba page.
4: How long will it take to arrive?
It usually takes 1-2 days to arrive in Jiangsu, Zhejiang and Shanghai, 2-3 days to Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing and Tianjin, 3-5 days to other areas, 4-7 days to remote areas, and 3-7 days for logistics outside the province!
5: When will the goods be shipped?
About delivery: Express delivery will be collected at 6 pm. Orders placed on the same day will generally be shipped the next day or the day after tomorrow. Because there are still many orders to be queued, and many customers need to retake photos and change addresses, so we will sort them out before sending them! We will arrange delivery as soon as possible! I hope everyone can understand! The express delivery company we cooperate with is Tiantian Express, please log inhttp://www.ttkdex.com/Inquire.
6: How to check the order number and transaction records?
Please log in to your Alibaba account first, then click Assistant
Then select Transaction History to view it.
Order number location:
Returns and exchanges regarding quality issues
1. If you find any quality problems with the product within 15 days after receiving the goods (based on the date of receipt of the waybill), please contact the after-sales customer service in time. No overdue applications will be accepted. The packaging of the problematic products must be intact (please bring your own packaging, and do not directly paste or write on the original product box). If the cumulative return exceeds five kilograms, the return freight will be borne by our company. Please return a total of 5-10 kilograms by ordinary logistics, and the freight will be borne by our company. We will not send expensive Debang, Jiaji, or Tiandi Huayu logistics. If you violate the regulations, you will be responsible for the freight.
2. Please communicate with the after-sales customer service before returning the product, and please cooperate in filling out the after-sales service form so that your return can be tracked and processed in a timely manner.
3. We will try our best to meet the customer's requirements for product color or style, but we cannot guarantee it. No returns or exchanges will be made if the color or style does not match.
4. For goods damaged during transportation, we consider that it is very troublesome for customers to directly ask the logistics company for compensation, so our company will bear all the responsibilities, but it should be raised within 3 days after receipt and registered in the after-sales service form within 3 days. If the damage during transportation is not raised within 3 days after receipt, it is assumed that the goods have been received intact.
5. For products that are not sold by our company and are sent to our company, we reserve the right not to process all returns or exchanges and the freight will be borne by the customer, and the goods will be returned directly to the customer.
6. The following conditions are not eligible for return or exchange:
A. The returned product packaging is damaged or incomplete, and product accessories or related information are missing;
B Unauthorized repairs or modifications;
C is not used or stored according to normal methods;
D. Goods that have exceeded the service period after sale.
E Seasonal products will not be returned after the expiry date (such as fans in summer and thermal patches in winter).
7. After-sales service is the company's basic service. We are willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and handle it as much as possible in accordance with the above regulations of the company to avoid affecting your after-sales service.
8. Regarding the above, the handling of damaged and quality-problem products, if the weight does not exceed five kilograms, if the customer wants to return it, the freight will be borne by the customer.
Returns and exchanges regarding quality issues
1. If you find any quality problems with the product within 15 days after receiving the goods (based on the date of receipt of the waybill), please contact the after-sales customer service in time. No overdue applications will be accepted. The packaging of the problematic products must be intact (please bring your own packaging, and do not directly paste or write on the original product box). If the cumulative return exceeds five kilograms, the return freight will be borne by our company. Please return a total of 5-10 kilograms by ordinary logistics, and the freight will be borne by our company. We will not send expensive Debang, Jiaji, or Tiandi Huayu logistics. If you violate the regulations, you will be responsible for the freight.
2. Please communicate with the after-sales customer service before returning the product, and please cooperate in filling out the after-sales service form so that your return can be tracked and processed in a timely manner.
3. We will try our best to meet the customer's requirements for product color or style, but we cannot guarantee it. No returns or exchanges will be made if the color or style does not match.
4. For goods damaged during transportation, we consider that it is very troublesome for customers to directly ask the logistics company for compensation, so our company will bear all the responsibilities, but it should be raised within 3 days after receipt and registered in the after-sales service form within 3 days. If the damage during transportation is not raised within 3 days after receipt, it is assumed that the goods have been received intact.
5. For products that are not sold by our company and are sent to our company, we reserve the right not to process all returns or exchanges and the freight will be borne by the customer, and the goods will be returned directly to the customer.
6. The following conditions are not eligible for return or exchange:
A. The returned product packaging is damaged or incomplete, and product accessories or related information are missing;
B Unauthorized repairs or modifications;
C is not used or stored according to normal methods;
D. Goods that have exceeded the service period after sale.
E Seasonal products will not be returned after the expiry date (such as fans in summer and thermal patches in winter).
7. After-sales service is the company's basic service. We are willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and handle it as much as possible in accordance with the above regulations of the company to avoid affecting your after-sales service.
8. Regarding the above, the handling of damaged and quality-problem products, if the weight does not exceed five kilograms, if the customer wants to return it, the freight will be borne by the customer.
Because many of them are new to Alibaba and are not familiar with the process, after a period of summary and feedback from all employees, we have listed some solutions to common problems. Of course, there are many deficiencies. Welcome to make suggestions! Your little suggestions will be valuable experience in our growth process!
1: Regarding the minimum batch size, is mixed batch supported? Is there any limit on the amount? How to calculate shipping cost?
All products can be ordered in the above minimum order quantity, with no limit on the amount! Mixed batches are supported! Alipay transactions are supported!
We have clearly stated the weight of each product. The shipping system will automatically calculate the cost when you place an order. There may be a slight error. If you have any questions, please contact customer service in time.
2: Are they shipped randomly when shipped? Can I choose the style?
Regarding the style and color issues, mixed styles are sent by default when ordering goods. Friends who have special requirements can leave a note on the style or color (when taking photos together, there is a column where you can make notes and write down the item number and style, such as: Y1: black ), we will try our best to match it for you as required, but it is inevitable that there will be a shortage. I hope you can tolerate it. Please write a note for large items, and small items will be sent randomly. Colors and styles are sent randomly, but you can write a note and we will try our best to match it as you write. If there is any missing color or money, we will send it to you immediately. Please forgive me! There is a column for notes when taking photos together.
3: Customers who need to check items and view orders, please send your Alibaba account to customer service for easy order checking. The Alibaba account is the login account in the upper left corner of the Alibaba page.
4: How long will it take to arrive?
It usually takes 1-2 days to arrive in Jiangsu, Zhejiang and Shanghai, 2-3 days to Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing and Tianjin, 3-5 days to other areas, 4-7 days to remote areas, and 3-7 days for logistics outside the province!
5: When will the goods be shipped?
About delivery: Express delivery will be collected at 6 pm. Orders placed on the same day will generally be shipped the next day or the day after tomorrow. Because there are still many orders to be queued, and many customers need to retake photos and change addresses, so we will sort them out before sending them! We will arrange delivery as soon as possible! I hope everyone can understand! The express delivery company we cooperate with is Tiantian Express, please log inhttp://www.ttkdex.com/Inquire.
6: How to check the order number and transaction records?
Please log in to your Alibaba account first, then click Assistant
Then select Transaction History to view it.
Order number location:
Returns and exchanges regarding quality issues
1. If you find any quality problems with the product within 15 days after receiving the goods (based on the date of receipt of the waybill), please contact the after-sales customer service in time. No overdue applications will be accepted. The packaging of the problematic products must be intact (please bring your own packaging, and do not directly paste or write on the original product box). If the cumulative return exceeds five kilograms, the return freight will be borne by our company. Please return a total of 5-10 kilograms by ordinary logistics, and the freight will be borne by our company. We will not send expensive Debang, Jiaji, or Tiandi Huayu logistics. If you violate the regulations, you will be responsible for the freight.
2. Please communicate with the after-sales customer service before returning the product, and please cooperate in filling out the after-sales service form so that your return can be tracked and processed in a timely manner.
3. We will try our best to meet the customer's requirements for product color or style, but we cannot guarantee it. No returns or exchanges will be made if the color or style does not match.
4. For goods damaged during transportation, we consider that it is very troublesome for customers to directly ask the logistics company for compensation, so our company will bear all the responsibilities, but it should be raised within 3 days after receipt and registered in the after-sales service form within 3 days. If the damage during transportation is not raised within 3 days after receipt, it is assumed that the goods have been received intact.
5. For products that are not sold by our company and are sent to our company, we reserve the right not to process all returns or exchanges and the freight will be borne by the customer, and the goods will be returned directly to the customer.
6. The following conditions are not eligible for return or exchange:
A. The returned product packaging is damaged or incomplete, and product accessories or related information are missing;
B Unauthorized repairs or modifications;
C is not used or stored according to normal methods;
D. Goods that have exceeded the service period after sale.
E Seasonal products will not be returned after the expiry date (such as fans in summer and thermal patches in winter).
7. After-sales service is the company's basic service. We are willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and handle it as much as possible in accordance with the above regulations of the company to avoid affecting your after-sales service.
8. Regarding the above, the handling of damaged and quality-problem products, if the weight does not exceed five kilograms, if the customer wants to return it, the freight will be borne by the customer.
In general:
Underlined price: The underlined price may be the sales guide price of the product or the previously displayed sales price of the product, etc. It is not and is for reference only.
Uncrossed price: The uncrossed price is the sales price of the product on the Alibaba China website. The specific price depends on the product participating in activities, or changes due to the user's use of coupons, etc., and the price on the order settlement page shall prevail.
In the event warm-up state:
Underlined price: The underlined price is the sales price of the product in the current warm-up state of the event. It is not. The specific price may change due to the user's use of coupons, etc., and the price on the order settlement page shall prevail.
Uncrossed price: The uncrossed price may be the event price of the product that will participate in the event. It is for reference only. The price at the specific event may change due to the user's use of coupons, etc. The price on the order settlement page of the event shall prevail.*Note: The foregoing instructions are only valid when price comparisons occur. If the merchant separately explains the underlined price, the merchant's statement shall prevail.
