Secador de Roupas Espesso de Aço Inoxidável com Barra Única e Dupla Quarto Removível Telescópico de Secagem Cabideiro de Chão Cabideiro Transfronteiriço

 

 

Returns and exchanges regarding quality issues

 

1. If you find product quality problems within 15 days of receiving the goods (based on the date of receipt of the waybill), please contact the after-sales customer service in time. Late applications will not be accepted. The packaging of the product in question must be kept intact (please bring your own packaging, do not paste or write directly on the original outer box of the product). For returns with an accumulation of more than five kilograms, our company will bear the return shipping costs. Please use ordinary logistics to return a total of 5-10 kilograms. Our company will bear the freight. We refuse to send expensive Debon, Jiaji, and Tiandi Huayu Logistics. If there is any violation of the freight, you will be responsible for it.

 

2. Please communicate with the after-sales customer service before returning the product, and please cooperate in filling out the after-sales service form so that your return can be tracked and processed in a timely manner.

 

3. We will try our best to meet the customer's specification of product color or style, but we cannot guarantee 100%. If the color or style does not match, returns or exchanges will not be made.

 

4. For goods damaged during transportation, we consider that it is very troublesome for customers to directly seek compensation from the logistics company, so our company takes full responsibility, but it must be submitted within 3 days after receipt of the goods and the after-sales service form must be filled in and registered within 3 days. If no claim of damage during transportation is made within 3 days after receipt of the goods, it will be deemed that the goods have been received in good condition.

 

5. For products that are not sold by our company and are sent to our company, we reserve the right not to process all returns or exchanges and the freight will be borne by the customer, and the goods will be returned directly to the customer.

 

6. The following conditions are not eligible for return or exchange:

A. The returned product packaging is damaged or incomplete, and product accessories or related information are missing;

 

B Unauthorized repairs or modifications;

 

C is not used or stored according to normal methods;

 

D. Goods that have exceeded the service period after sale.

 

E Seasonal products will not be returned after the expiry date (such as fans in summer and thermal patches in winter).

 

7. After-sales service is the company's most basic service. We are willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and handle it as much as possible in accordance with the above regulations of the company to avoid affecting your after-sales service.

8. Regarding the above, regarding the handling of damaged and quality-problem products, if the weight does not exceed five kilograms, if the customer wants to return it, the customer will be responsible for the freight.

 

If there are any customers who need to return or exchange goods, please contact our company's after-sales customer service first. Returns and exchanges can only be made after after-sales confirmation.

 

About returns and exchanges of slow-moving goods

 

1. If there are unsaleable goods within 15 days of receipt (based on the date of receipt of the waybill), our company will return them. Please contact the after-sales customer service before returning the goods. Please fill in the after-sales service form and put the return details in the returned goods so that your return can be tracked and processed in time.

 

2. The returned goods must be well packaged (please bring your own packaging, do not paste or write directly on the original product box) and ensure that the packaging is not folded, unused and does not affect secondary sales (otherwise it will not be returned or exchanged).

 

3. We will try our best to meet the customer's specification of product color or style, but we cannot guarantee 100%. If the color or style does not match, we will not bear the shipping cost.

 

4. Due to the long return and exchange time we provide, products that have been removed from the shelves by our company will not be returned or exchanged.

 

5. Our company will provide a 20% discount for refunds if there are no quality problems. If our company receives the goods with serious damage, our company will provide product pictures to the customer. According to the usability of the received products, the after-sales service will be negotiated with you. The payment will be transferred back to Alipay or deposited in advance.

Due to the difference in freight costs in Hong Kong, Macao and Taiwan, if there are any customers who need to return or exchange goods, please contact our company's after-sales customer service first and the two parties will negotiate to resolve the issue.

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