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Respecto a la diferencia de color:
The pictures of the products are all taken by professional designers with professional equipment, and are appropriately adjusted later to keep them consistent with the real products. However, due to lighting, display color, and different understandings of color by each person, there are some color differences between the actual products and the photos. If you cannot accept this, please purchase with caution. The final color shall be subject to the actual product. Thank you for your understanding!
Acerca de la calidad:
For all the products purchased from our company, if there are any quality problems within one week from the date of receipt, we will provide a replacement. If you exceed the deadline, you will be responsible for the consequences. And our company does not support returns for any reason. If there is any wrong or missing delivery, please contact after-sales within 24 hours, and after-sales will give you a suitable solution as soon as possible. No more will be accepted after the deadline.
Acerca de la firma:
When receiving the goods, please sign for them after verifying that the packaging is not damaged and the outer packaging has not been opened. If someone else signs for them or signs for them without verifying that the packaging is correct and then finds that the goods are damaged, our company has the right not to accept your return or exchange! If you verify and find damage by yourself, you can refuse to sign and contact customer service for processing. Our store's low-profit products are damaged during transportation. Both parties bear half of the cost (the probability of damage is very small). Please accept it and then order again.
Acerca del servicio posventa:
The company does not accept returns or exchanges for non-quality issues. If you return a product with non-quality issues, the company will refuse to sign it and you will be responsible for the consequences. If you need to return or exchange a product with quality issues, please contact customer service within 24 hours. After receiving the goods and verifying that it is a problem with the company, we will give you a reasonable response in time. The shipping cost of returns for any reason is the responsibility of the buyer.
Acerca de Logística:
Our store defaults to express delivery, and the goods will be sent out within 48 hours after the order is placed [except in special circumstances, such as out of stock, etc.]. If the quantity is large, our company can arrange a logistics company [logistics freight to be paid on delivery]. The logistics company will charge whatever it charges, so everyone can save worry [transit, self-pickup] and cooperate with the logistics company on their own
Seven-day unconditional return and exchange for consignment sales:
Los compradores pueden disfrutar del servicio de devolución y cambio sin condiciones dentro de los 7 días posteriores a la recepción del paquete. Los compradores deben asumir los gastos de envío de ida y vuelta y asegurarse de que el producto pueda revenderse. El servicio posventa tomará las medidas correspondientes tras recibir el paquete de devolución y cambio para proteger los intereses de los compradores.
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